THE CLOUD9 PROMISE

At Cloud9 Rugs, we are committed to provide superior quality rugs
with exceptional value for money. We go the extra mile to make
our customers happy and offer them peace of mind.


Backed by over 10 years of selling rugs.

100% SATISFACTION GUARANTEE


Products bought on cloud9rugs.co.nz or instore
are covered by CLOUD9's 100% SATISFACTION GUARANTEE.

If you are not satisfied with your purchase we will make it right,
and won't be happy until you are happy.

14 DAYS MONEY BACK GUARANTEE


If at any time within 14 days after receipt of your
Cloud9 Products you are not satisfied with your
purchase for any reason, you may get a full refund
of your product purchase price (T&C Applies) .

SAME DAY DISPATCH GUARANTEE


We endeavour to deliver the goods as fast as we can.
If we receive the order before 11:00 from Monday - Friday,
we will dispatch goods the same day.

Due to limited availabilty of courrier services during weekends,
we will dispatch goods on Mondays.

 
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CUSTOMERS, HAPPY WITH OUR PRODUCTS AND SERVICE.